Maintaining optimal performance of your Rinnai tankless water heater relies heavily on regular descaling. Scale buildup, often a result of hard water minerals like calcium and magnesium, can significantly reduce the efficiency of your unit, leading to costly repairs. Ignoring the recommended descaling process, typically involving a solution of vinegar or a specialized descaling kit available from Rinnai Corporation, can result in a compromised flow rate and a significantly shortened lifespan. Learning how to effectively descale Rinnai tankless water heater can help you avoid these common and preventable problems, saving time and money in the long run.

Image taken from the YouTube channel Rinnai America Corporation , from the video titled How to Flush a Rinnai Tankless Water Heater .
How to Safely Descale Your Rinnai Tankless Water Heater (And Avoid Costly Errors!)
Descaling your Rinnai tankless water heater is crucial for maintaining its efficiency and prolonging its lifespan. Mineral buildup, especially in areas with hard water, can significantly reduce performance. This guide provides a step-by-step process, highlighting common pitfalls to avoid.
Why Descaling is Essential for Your Rinnai
- Improved Efficiency: Mineral scale acts as insulation, forcing your unit to work harder and use more energy to heat water. Descaling restores efficiency.
- Extended Lifespan: Buildup can corrode internal components, leading to premature failure. Regular descaling prevents this.
- Consistent Hot Water: Scale restricts water flow, resulting in inconsistent hot water temperatures or reduced flow rates.
- Prevention of Costly Repairs: Addressing scale buildup proactively prevents major repairs or replacements down the line.
Step-by-Step Descaling Process
This process outlines the safest and most effective method to descale your Rinnai tankless water heater. Always consult your owner’s manual for specific instructions and safety precautions for your model.
- Gather Your Supplies:
- Submersible Pump (capable of pumping 3-5 gallons per minute)
- Two Buckets (5-gallon capacity is ideal)
- Two Hoses (sufficient length to connect the pump to the water heater service valves)
- White Vinegar (at least 3 gallons)
- Adjustable Wrench or Pliers
- Safety Glasses
- Gloves
- Turn Off Power and Gas:
- Locate the power switch or breaker for your Rinnai unit and turn it OFF.
- Turn OFF the gas supply valve to the unit. This is usually a yellow handle near the unit.
- Isolate the Water Heater:
- Locate the service valves on your Rinnai unit. These are typically red and blue valves.
- CLOSE both the hot and cold water service valves. This isolates the water heater from your home’s plumbing.
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Connect the Descaling System:
- Place the submersible pump in one of the buckets.
- Connect one hose from the pump outlet to the cold water service valve on the Rinnai unit.
- Connect the other hose from the hot water service valve on the Rinnai unit back into the other bucket. This creates a closed-loop circulation system.
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Introduce the Descaling Solution:
- Pour the white vinegar into the bucket containing the submersible pump. Add water if necessary to ensure the pump is fully submerged.
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Circulate the Solution:
- Plug in the submersible pump to begin circulating the vinegar solution through the water heater.
- Allow the solution to circulate for 45-60 minutes. Do not exceed 60 minutes unless specifically instructed by Rinnai.
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Flush the System Thoroughly:
- After the circulation period, turn OFF the pump.
- Carefully disconnect the hoses from the service valves.
- Open the cold water service valve SLIGHTLY to flush out the vinegar solution. Do this SLOWLY to avoid water hammer. Direct the flushed water into a bucket or drain.
- Once the vinegar smell is gone, fully open the cold water service valve.
- Repeat the flushing process with the hot water service valve.
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Restore Operation:
- Close the hot and cold water service valves.
- Reconnect the hoses to the service valves (if you disconnected them completely for flushing).
- SLOWLY open both the hot and cold water service valves.
- Turn ON the gas supply valve.
- Turn ON the power to the unit.
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Test the System:
- Run hot water at a faucet to ensure the unit is functioning correctly.
- Check for any leaks around the service valves and hose connections.
Common Mistakes to Avoid When Descaling
Using Harsh Chemicals:
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Problem: Avoid using hydrochloric acid, muriatic acid, or other strong chemicals. These can damage the heat exchanger and void your warranty.
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Solution: White vinegar is a safe and effective descaling agent. Rinnai also offers a descaling solution that is designed for their units.
Over-Circulating the Solution:
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Problem: Circulating the descaling solution for too long can damage internal components.
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Solution: Adhere to the recommended circulation time (45-60 minutes) as specified in the Rinnai manual.
Using the Wrong Pump:
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Problem: Using a pump that is too powerful can damage the heat exchanger due to excessive pressure.
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Solution: Use a submersible pump with a flow rate between 3 and 5 gallons per minute.
Not Flushing Thoroughly:
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Problem: Leaving vinegar residue in the system can lead to corrosion and affect water quality.
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Solution: Flush the system thoroughly with clean water until the vinegar smell is completely gone.
Forgetting to Turn Off Power and Gas:
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Problem: This is a serious safety hazard that can lead to electric shock or gas leaks.
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Solution: ALWAYS turn off the power and gas supply to the unit before beginning the descaling process.
Ignoring Error Codes:
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Problem: If an error code appears during or after the descaling process, it indicates a problem.
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Solution: Consult your owner’s manual or contact a qualified technician to diagnose and resolve the error code. Never ignore error codes, as they can signify serious issues.
Troubleshooting Common Issues
Issue | Possible Cause | Solution |
---|---|---|
No Hot Water | Unit not powered on | Check the power switch and breaker. |
Error Code Displayed | Various internal issues | Consult the owner’s manual for error code descriptions. Contact a qualified technician if needed. |
Low Hot Water Flow | Restricted water flow due to remaining scale | Repeat the descaling process or consult a plumber for professional cleaning. |
Leaks After Descaling | Improperly tightened connections or damaged seals | Check hose connections and service valves. Replace damaged seals if necessary. |
By following these steps and avoiding these common mistakes, you can safely and effectively descale your Rinnai tankless water heater, ensuring optimal performance and longevity. Remember to always consult your owner’s manual for specific instructions related to your Rinnai model.
Descaling Rinnai Tankless Water Heater: Common Questions
Here are some frequently asked questions about descaling your Rinnai tankless water heater. Hopefully, this clears up some common misconceptions and helps you avoid costly mistakes!
How often should I descale my Rinnai tankless water heater?
It depends on your water hardness. Generally, it’s recommended to descale your Rinnai tankless water heater every 6-12 months to maintain optimal performance and prevent scale buildup. Areas with hard water may require more frequent descaling.
What kind of solution should I use to descale a Rinnai tankless?
Vinegar is a commonly used solution, but you can also use a commercially available descaling solution specifically designed for tankless water heaters. Ensure the descaling solution is compatible with your Rinnai tankless water heater to avoid damaging its components.
Can I use too much descaling solution?
Yes. Always follow the manufacturer’s instructions regarding the amount of descaling solution needed. Using too much can potentially damage the components inside your Rinnai tankless water heater. Dilute properly.
What happens if I don’t descale my Rinnai tankless water heater?
Scale buildup can reduce the efficiency of your Rinnai tankless water heater, leading to higher energy bills and inconsistent hot water temperatures. Eventually, neglecting to descale can cause premature failure of the unit, requiring costly repairs or replacement.
Alright, now you’re armed with the knowledge to descale rinnai tankless water heater like a pro. Go get ’em! And remember, a little maintenance goes a long way.